Terms and Conditions
Last updated: August 12, 2026
Introduction
Welcome to Notes Le Lo. These Terms and Conditions explain the rules for using noteslelo.com, creating an account, placing an order, downloading study materials, using free resources, contacting support, and accessing any other services or content provided through the website.
By using the website or purchasing from Notes Le Lo, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use the website or purchase any product.
Who We Are
Notes Le Lo is operated by Matrixbreach Innovations OPC Pvt Ltd. In these terms, "Notes Le Lo", "we", "us", and "our" refer to the operator of this website and its related services.
For customer support, order help, or policy questions, contact us at connect@noteslelo.com.
Use of the Website
You may use Notes Le Lo for lawful educational, academic, and personal study purposes. You agree not to misuse the website, attempt unauthorized access, interfere with website security, scrape or copy content at scale, submit false information, abuse discounts, or use the website in a way that may harm Notes Le Lo, other users, or third-party services.
If you are under 18, you should use the website with the involvement or consent of a parent or guardian where required by law.
Accounts and Customer Responsibility
You are responsible for maintaining the confidentiality of your account login, email account, download links, and order information. Any activity under your account may be treated as your responsibility unless there is clear evidence of unauthorized access.
Please make sure the email address, phone number, and billing details entered during checkout are accurate. These details may be used for order confirmation, support, payment verification, and digital delivery.
Products and Digital Downloads
Notes Le Lo sells and publishes digital study materials, including notes, handwritten notes, assignment sets, question banks, previous papers, PYQs, codes, course guides, bundles, combo packs, and free academic resources.
Products may be delivered through website download links, order emails, customer account downloads, Google Drive links, or manual support delivery where applicable. Delivery method may vary depending on the product type and order setup.
Digital product details, included files, course names, package types, sample information, prices, and availability may change from time to time. Please read the product title and description carefully before placing an order.
Personal Use License
Unless a product page clearly says otherwise, purchased and downloaded materials are licensed only for the buyer's personal academic use. Buying a product does not transfer ownership of the content, copyright, design, formatting, files, notes, question banks, or any related intellectual property.
You must not resell, re-upload, publish, forward, distribute, share publicly, copy into competing products, place in public drives, circulate through Telegram/WhatsApp groups, or otherwise make paid Notes Le Lo materials available to others without written permission from Notes Le Lo.
Payments and Razorpay
Payments on Notes Le Lo are currently processed through Razorpay. Razorpay may support payment methods such as UPI, cards, wallets, net banking, or other available options depending on your location and gateway settings.
Notes Le Lo does not intentionally store full card numbers, UPI PINs, CVV codes, or full banking credentials on its own website servers. Payment processing is handled by Razorpay according to its own terms, security practices, and payment policies.
An order may be reviewed, held, cancelled, or restricted if payment verification fails, fraud is suspected, chargeback abuse is detected, or order information appears incorrect or incomplete.
Pricing, Coupons, and Offers
Prices, coupons, offers, discounts, bundles, and product availability may change without prior notice. Coupon codes may have conditions, expiry dates, product/category restrictions, usage limits, or minimum purchase requirements.
Discounts and coupon values are not redeemable for cash and usually cannot be applied retroactively after an order has already been placed. If a refund is approved for a discounted order, the refund amount will be based on the actual amount paid after discounts.
Refunds and Cancellations
Because Notes Le Lo sells digital products, orders are generally non-returnable and non-refundable once access has been delivered, downloaded, or made available. However, genuine delivery issues such as duplicate payments, failed orders, wrong files, missing files, or corrupted files may be reviewed.
Refunds, replacements, duplicate-payment handling, and access issues are governed by our Refund and Returns Policy.
Free Resources and Advertisements
Notes Le Lo may publish free notes, free resources, guides, articles, tools, or other educational content. Free resources may be changed, updated, removed, moved, or restricted at any time.
Free-resource pages may include advertising, affiliate links, sponsored placements, or third-party ad networks such as Google AdSense in the future. Ads and external offers are controlled by their respective providers and may be subject to their own terms and policies.
SWAYAM, NPTEL, IIT, and Third-Party Disclaimer
Notes Le Lo is an independent study-material platform. We are not SWAYAM, NPTEL, IIT, IISc, or any official course provider, and we are not endorsed by or officially affiliated with them unless explicitly stated.
Course names, subject names, institution names, instructor names, and official course links may be used only to identify the course or subject for which study support material is relevant. Official enrollment, exam registration, deadlines, hall tickets, certification rules, marks, grades, and announcements must always be checked on the official SWAYAM/NPTEL or relevant institution websites.
Accuracy of Study Materials
We try to provide useful, organized, and accurate study materials. However, educational courses, assignments, exam formats, official portals, and instructor content may change. We do not guarantee that every note, answer, assignment set, question bank, or resource will perfectly match every future course session, quiz, exam, or official update.
Notes Le Lo materials are intended to support preparation and revision. They should not be treated as official course material, official answers, or a guarantee of marks, certification, exam performance, or course completion.
User-Submitted Notes and Selling Requests
If you submit notes, samples, study materials, product ideas, seller requests, partnership enquiries, or similar content to Notes Le Lo, you confirm that you have the right to share that material and that it does not violate someone else's rights, privacy, copyright, or academic rules.
Submitting material does not guarantee acceptance, listing, payment, partnership, publication, or continued availability on the website. Additional terms may apply to note-selling, contributor, or partnership arrangements.
Intellectual Property
The website, branding, product presentation, product descriptions, page layouts, graphics, downloadable files, notes, question banks, and other content made available by Notes Le Lo are protected by applicable intellectual-property laws unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, publicly share, or commercially exploit Notes Le Lo content without written permission, except for personal study use allowed by these terms.
Prohibited Use
You agree not to:
- share, resell, upload, leak, or redistribute paid materials;
- use false payment, order, identity, or contact information;
- attempt to bypass download restrictions, access controls, or website security;
- copy large parts of the website or build a competing database from Notes Le Lo content;
- use bots, scrapers, automated tools, or abusive traffic against the website;
- make false claims, abusive support requests, or fraudulent refund/chargeback requests;
- use the website or products for unlawful, misleading, harmful, or rights-infringing purposes.
Access Restrictions and Order Action
We may restrict access, remove downloads, cancel an order, refuse support, suspend an account, or take other reasonable action if we detect misuse, unauthorized sharing, fraud, abusive behavior, payment disputes, security risks, or violation of these terms.
External Links and Third-Party Services
Notes Le Lo may link to external websites such as SWAYAM, NPTEL, IIT course pages, payment gateways, social media, Google Drive, YouTube, or other third-party resources. These websites and services are controlled by their respective owners.
We are not responsible for the content, availability, accuracy, privacy practices, payment rules, or terms of third-party websites and services.
Privacy
Your use of Notes Le Lo is also governed by our Privacy Policy, which explains how we collect, use, store, and protect information connected with accounts, orders, payments, downloads, analytics, cookies, support, and website usage.
Limitation of Liability
To the maximum extent permitted by applicable law, Notes Le Lo, Matrixbreach Innovations OPC Pvt Ltd, and their owners, employees, contractors, or partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, products, downloads, free resources, third-party links, payment gateways, or study outcomes.
Our total liability for a paid order, where liability cannot be excluded by law, will generally be limited to the amount paid by you for the affected product or order.
Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version will be posted on this page with an updated "Last updated" date. Continued use of the website after changes are posted means you accept the updated terms.
Governing Law
These Terms and Conditions are governed by the laws of India. Subject to applicable law, disputes relating to Notes Le Lo, the website, products, orders, or these terms will be handled under the jurisdiction of courts or appropriate forums in Assam, India.
Contact Us
If you have questions about these Terms and Conditions, your order, or your use of Notes Le Lo, contact us at:
- Email: connect@noteslelo.com
- Website: https://noteslelo.com/